"John was thorough in sizing up my walls for a backsplash and found my upper cabinets were lower than usual. He worked with me to design something with my choice of tile that would fit and still give me the look I wanted. Your installer was expert enough to stop work and consult with me when an issue arose due to the irregular dimensions of my walls, windows and outlets so as to keep the design intact. My house is a 125 year old bungalow and nothing is level or square. A real challenge to any contractor." Lynn K.
"Terri was very knowledgeable and extremely helpful, not to mention very personable. She was very accommodating, answered my phone calls promptly and came out to my home a second time to bring me another sample carpet. She is an asset to Avalon. Very good customer service. Did everything as promised. More importantly Avalon was able to accommodate me on a very tight schedule." Maria H.
"Jamie is a wonderful person to work with. I have used Avalon on a many occasions." Donna K.
"We are totally pleased and love our floor. The installers returned a week later to fix one board (it was a little too dark so it was our choice to have it re-done) and they were totally professional. You would never be able to detect where the board had been changed! Perfect job!" Gloria S.
"The salesman listened to us, offered help but he was not pushy. He let us make up our minds and remained professional even when we changed our minds several times. We did a whole house with you and to check, we had Empire come out. You have greater choices and you have better quality for the same price they charge for lesser quality. We also found the same with Home Depot and Lowes." Carol M.
"Angela was very knowledgeable and helpful. She makes time to get back to you with an answer and is very pleasant to deal with, very professional. Angela goes out of her way to ensure that her customer's needs are addressed." Maribel P.
"I like how I was greeted and treated from the first time I entered the store, also the installers were very respectful and did an excellent job. My salesperson’s name is Jack, whom took an extra step to make sure I was a satisfied with my purchase. Jack and Terri are the best." Marlene H.
"We purchased flooring, tile and carpet. We were very happy and will definitely go back if anything is needed in the future." Robert K.
"It was easy and convenient. And everyone was so kind. The install went well and was fast. I will be back!"
Noelle A.
"Jean took a great deal of time to find me the exact color and quality I was looking for. Very satisfied, would go to them again when I need any of their services." Anita L.
"Our salesperson was smart, knowledgeable and had great follow through. I could not have asked for better service." Connie T.
"Waited long time to replace hall and stair carpet because last time was a nightmare. This was a pleasure from start to finish!" Kathleen L.
"Your clean and neat showroom and great staff made it comfortable to buy from you. We paid a little more to Avalon than Norman the Floorman and were glad to do it." Donna D.
"Salesperson gave me suggestions that I didn't think about but loved once I saw it. Very helpful and knowledgeable. Great job." Mary S.
"Jackie understood immediately my shopping style (to let me browse on my own until I was ready for help) and then she was a terrific resource on durability, cost comparison, and other factors I needed to make my decision. She was terrific." Anne A.
"Paul was wonderful... he helped me select the correct carpet for my living room with the best padding available... and 15' wide... so NO seams. The carpet was installed before Christmas by two very talented, pleasant installers. Paul took very good care of me... as he is first class, just like all the product and work done through Avalon Carpet Tile and Flooring. He helped make Christmas a littler brighter after the horrid storm and loss we suffered. I'm looking forward to recommending them to all my neighbors... and friends. Norma
Very nice job. Your installers were excellent. Thank you for a job well done. Betty & Jim M.